Prior to booking an appointment, we ask that you read ALL the information and polices below to ensure you are properly informed. It is imperative you understand everything prior to booking an appointment.
TERMS & POLICIES
- BOOKING FEE: A NON-REFUNDABLE $100 booking fee is required to secure your initial appointment. If you cancel your appointment for any reason, it will result in forfeiture of your booking fee. This amount will be credited towards your total.
- PAYMENT: Your remaining balance will be due at the start of your appointment in CASH.
- COVID-19 Vaccine: IMPORTANT!!!
- If you have had the vaccine or plan to get the vaccine, you MUST allow for a 3 week time frame between each session. Please plan accordingly.
- RESCHEDULING: You may reschedule your appointment via the confirmation email you receive up to 3 days (72 hours) prior to your appointment or your booking fee will be forfeited. A new booking fee will be required to book another appointment.
- RESCHEDULING: You are allowed to reschedule only once. You may have to wait until my next availability. Please check your availability beforehand.
- CANCELLATIONS: We kindly ask if you are not going to make your appointment, please extend the courtesy of texting or emailing to let us know. You are not allowed to cancel for any reason. Should you decide to cancel, this will result in forfeiture of your booking fee.
- PLEASE ARRIVE ON TIME. Please be courteous of others and be on time for your scheduled appointment. I understand unforeseen circumstances can happen, however it is important to allow enough time to properly perform each service.
- LATE POLICY: Due to our tightly packed schedule, we ask that you arrive on time. If you arrive to your appointment more than 15 minutes late, you will be considered a "no show" and result in forfeiture of your booking fee. *Please take into account traffic times and weather conditions when driving to your appointment.
- SHAPING YOUR BROWS: To ensure you are satisfied with the service, I will carefully map out the shape of your eyebrows according to you unique facial features and bone structure before starting the procedure. You will have the opportunity to review and make any changes at this time. I will not be liable for any changes after you leave the studio.
- PHOTOS & VIDEOS: Photos/Videos will be taken before and after as required by my insurance and may be posted on my social media platforms such as Instagram, Facebook, Website, etc. for marketing/advertising purposes.
- THIS IS TYPICALLY A TWO STEP PROCESS: Just like any tattoo, permanent eyebrow tattoos are a multiple step process; Initial + a Perfection session, 4-12 weeks apart. Within a week of your initial session the color will fade drastically in shade and size. While some clients may accept the pigment and heal beautifully without a touch-up, most clients are required to come back for a second session. On rare occasions, a third session may be needed to achieve the desired look.
- BOOKING YOUR PERFECTING SESSION: This session is a separate fee. Because results are unpredictable, it is recommended you book your 4-12 week touch-up in advance when possible. This is not required but highly recommended. IT IS YOUR RESPONSIBILITY TO BOOK THIS SESSION. I cannot guarantee you availability. Anything booked beyond the 12 week time frame will have to pay a higher fee. NO EXCEPTIONS!
- HEALED RESULTS: Results are NOT guaranteed and will vary with each individual client. A second or third session, at additional costs, may be needed to achieve desired results. Factors such as: age, diet, skin type, lifestyle, diet, skincare, post and aftercare, medication, tattoo removal/cover-ups, etc. will affect the results. It is imperative to know that more than one session may be required.
- COLOR REFRESHERS: In order to keep your eyebrow tattoo results looking vibrant, a touch up within 12-24 months is recommended. The color will fade overtime and need to be refreshed. Frequency of touch-ups depend on factors such as: the color used (lighter colors fade faster), lifestyle, sun exposure, skin care products, use of harsh products or chemical peels, etc.
- NO GUESTS: No children, pets, or additional guests are allowed in the studio due to hazardous materials and cross contamination.
- NO REFUNDS will be issued as the service has been completed.
- Prices are subject to change at any time without prior notice.
- MLTs_BrowBar/Mai Lee Thao-Moua reserves the right to refuse service to anyone or fire any client for any given reason at any given time.
If You Have Existing Brow Tattoos
All Coverups have an additional $125 fee. Coverups and color corrections are possible in some cases. It can be a great solution and relief, however, not all previous work can be fixed or covered. Previous work can be very complicated, time consuming and results are NOT guaranteed.
The average eyebrow tattoo cover-up/correction usually require two or more sessions (4-12 weeks apart). Most correction brows require clients patience and dedication. Due to the amount of time and work needed to repair bad permanent makeup tattoo the cost and number of sessions cannot be predetermined.
If you have any previous work done by another artist, you MUST get my approval before booking. Please send three (3) clear photos of your full face and eyebrows with no makeup on them, unfiltered, and in natural lighting to: MLTs.browbar@gmail.com for review.
- Front facing profile
- Right side 3/4 turn
- Left side 3/4 turn
If you book an appointment without approval or disclosing previous cosmetic tattoo work, your booing fee will be forfeited and your appointment cancelled. No Exceptions.
Disqualifications List
Permanent makeup is NOT recommended for those who are/have any of the following:
- Under 18 years of age, even with parental consent.
- Pregnant or nursing
- Individuals who are allergic to pigmentation or make up
- Skin irritations, rashes, sunburn, moles, Eczema or Psoriasis near the eyebrow area
- Prone to Keloid scarring
- Viral infections/diseases
- Hemophilia
- Epilepsy or seizures
- Pacemaker or major heart complications
- Received Botox or fillers 90 days prior to their appointment date
- Undergoing Chemotherapy
- Used Accutane within the last 12 months
- Currently taking Armor Thyroid medication
- Please notify us if you have had any allergic reactions to topical anesthetics.
FREQUENTLY ASKED QUESTIONS
Does it hurt?
Everyone has a different level of pain tolerance and sensitivity. Topical anesthetic is applied during to help keep clients comfortable. A small amount of discomfort is expected.
How long does it take?
The procedure takes roughly 2.5-3 hours. Please allow the proper time frame for your appointment.
How long does PMU (Permanent Make-Up) last?
This depends on multiple factors including; the particular technique chosen, the individual’s skin type (dry/oily), age (youthful/mature), daily lifestyle, and proper aftercare. Clients generally get a refresher every 1-3 years.
How long does it take to heal? Will I be able to go to work?
Healing period can lasts 10-14 day with no major down time. You will be able to go about your daily activities like normal with the exception of a few. As long as you follow aftercare instructions, there should not be an issue going to work or being out in public.
Will you shave off all my eyebrow hairs? Does this harm my existing brow hair?
No. I do not shave off all your brow hairs. We keep as much of your natural hairs as possible. This treatment does not harm your existing brow hairs as we do not penetrate the skin deep enough to reach the hair follicles.
What happens during the perfecting session?
The touch up is recommended 4-12 weeks after initial treatment. During your touch up, the artist will fill in any areas that may not have taken the pigment as well. This typically lasts 45 minutes – 1 hour. This session is recommended but not required.
Is the follow-up perfecting session necessary?
As pigment retention cannot be guaranteed, this session allows us to go over any areas that need a little extra attention. I would highly recommend it, as PMU generally takes 2 sessions to complete the look.
How do I prepare for my appointment?
Pre & Post care instructions are an important aspect to achieve the best possible results. You will receive a pre-care & Aftercare instructions attached to the email confirmation after booking. You may also review these instructions below before booking.
Pre-Care instructions:
- Do not consume any alcoholic beverages or caffeine (coffee, green tea, energy drinks, etc.) 24 hours before your appointment.
- Do not take Asprin, Naicin, Advil, Ibuprofen or any blood thinners 48 hours before. (Please consult your Doctor before stopping any medication)
- Do not tint your brows for 3 weeks prior
- Do not wax, shave or pluck your brows. I will shape them the day of.
- Avoid tanning or long sun exposure 1 week prior.
What’s the Aftercare?
Gently rinse the brows with cool water daily, once a day. Apply a very thin (rice grain) amount of the healing ointment only once a day for three days only. Avoid activities that will cause excessive sweating, (gym, sauna, bath, hiking, etc.) as this will cause your pigment to blur. No makeup, creams, lotions, oils on the brow area. Avoid long periods of sun exposure. Do not pick or scratch the brow area during healing. No swimming in pools or large bodies of water.
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***By proceeding to book an appointment, you certify that you have read and understand all the policies and restrictions and information above.***